Cross The Pacific Ltd.
Create.Transform.Produce

FAQ

 

FAQ

What is the difference between N95s and KN95s?

  • The main difference between a KN95 and a N95 respirator is where the mask is certified. A N95 respirator is certified in the United States and a KN95 is certified in China. 

  • Other difference is that in order to be N95 certified (USA) products need to have headloops instead of earloops. 

  • N95 means >95% particulate filtration
    KN95 means >94% particulate filtration

What is the difference between a face mask and a respirator?

According to the CDC Disposable Face Masks offer better barrier protection against droplets, while respirators, when used correctly, provide better respiratory protection. Respirators create a tight seal around the nose and mouth and often filter more than 95% of particles in the air, while disposable surgical masks sit more loosely on the face and the melt-blown filter layer effectively protects from the inhalation of large respiratory particles. 

How long do face masks typically last?

Medical professionals recommend you change the 3-ply Disposable Face Masks after every use. Always be sure to clean your hands before applying and removing the face mask to avoid the transfer of any germs.

How long do fabric face masks last?

The Korean, Dart and French Face Masks are designed with comfort and longevity in mind. Our fabric face masks should be replaced after 60 washes.

What is the CTP difference?

CTP has been sourcing and manufacturing goods since 2014 and as a result we have a long and established relationship with our manufacturing partners. Our expert project managers, engineers and support teams have a wealth of experience in managing large scale, complex projects on a global level. Recognizing an immediate global need for high quality masks, respirators, face shields and more, we were able to leverage existing relationships with suppliers and logistics partners to offer fast, reliable service to our customers.

How long will my order take to arrive?

Our team of logistics specialists can help to find the right solution to meet your needs.

Locally placed retail orders will usually be delivered in Hong Kong next day by SF Express. 

Wholesale orders will be delivered by air, freight or by cargo and delivery dates may vary. Production will start on wholesale orders on the same day the order is confirmed. Get in touch with a member of our Customer Service team for more information. 

Do you offer discounts for large or wholesale orders for face masks and other PPE?

Yes, we do. Pricing for large orders is discounted based on size and number of products included in the order. For a full pricing schedule for face masks, face shields and other PPE, get in touch with our Sales Representatives now.  

How do I place a wholesale order for face masks and other PPE?

When you are ready to place your order, review the PPE Purchasing Guide and then get in touch with our Sales Representatives who will be happy to help you to place and confirm your order. Our Sales Representatives can also help to provide discount pricing for bulk purchases, information on shipping and logistics, and customization and branding.